Chapter 1 introduces you to the field of operations management. It describes the nature and scope of operations management, and how operations management relates to other parts of the organization. Among the other important topics it covers are a comparison of manufacturing and service operations, a brief history of operations management, and a list of trends in business that relate to operations. After you have read this chapter, you will...

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Chapter 6 explains the strategic importance and the influence that process selection has on organization. It also includes types of basic processing and reviews automated approaches to processing. It also describes advantages and disadvantages of product and process layouts.

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Chapter 7s deals with concepts of learning curves highlighting relationship between illustrate the basic relationship between increasing repetitions and decreasing time per repetition. This relationship is also referred to as an experience curve, a progress function, or an improvement function.

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In this chapter include objectives: Describe the different environments under which operations are made, describe and use techniques that apply to decision making under uncertainty, describe and use the expected-value approach, construct a decision tree and use it to analyze a problem, compute the expected value of perfect information, conduct sensitivity analysis on a simple decision problem.

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Chapter 8 deals with main reasons and explains why location decisions are important. Location decisions represent a key part of the strategic planning process of virtually every organization. This chapter examines locations analysis. It begins with a brief overview of the reason firms must make location decisions, the nature of these decisions, and a general procedure for developing and evaluating location alternatives.

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Chapter 7 explains importance of work design involving job design, work measurement and the establishment of time standards, and worker motivation and compensation. Various topics described in this chapter all have an impact on productivity. It also reviews advantages and disadvantages of specialization and knowledge based pay. The chapter covers a very comprehensive discussion on work study involving both method study and work measurement.

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Chapter 2 discusses operations management in a broader context, and presents the issues of competition, strategy, and productivity. After you have read Chapter 2, you will understand the importance of the operations function relative to the goals of a business organization, and how performance of production function can be measured.

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Chapter 4 explains the strategic importance and identifies main objectives of product and service design. It discusses the importance of standardization; reviews importance of legal, ethical, and environmental issues, and lists characteristics of well-designed service systems.

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Chapter 5 explains the importance of capacity planning, discusses ways of defining and measuring capacity, describes determinants of effective capacity, discusses major considerations related to developing capacity alternatives, and briefly describes approaches that are useful for evaluating capacity alternatives.

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Chapter 10 explains the elements of the control process, and how control charts can be used to monitor processes in order that they are performing in an acceptable manner. Quality control is a process that measures output relative to a standard and takes corrective action when output does not meet standard. Inspection can be used as part of an effort to improve process yield. One measure of process yield is the ratio of output of good product...

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In this chapter you should be able to: Explain what aggregate planning is and how it is useful, identify the variables decision makers have to work with in aggregate planning, describe some of the strategies that can be used for meeting uneven demand.

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Lecture Operations management - Chapter 14s covers maintenance aspects in operations management. Maintaining the productivity capability of an organization is an important function. Maintenance includes all of the activities related to keeping facilities and equipment in good operating order and maintaining the appearance of building and grounds.

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