Lecture Operations management - Chapter 1: Introduction to Operations Management

Chapter 1 introduces you to the field of operations management. It describes the nature and scope of operations management, and how operations management relates to other parts of the organization. Among the other important topics it covers are a comparison of manufacturing and service operations, a brief history of operations management, and a list of trends in business that relate to operations. After you have read this chapter, you will have a good understanding of what the operations function of a business organization encompasses.

Từ khóa: Operations management, Lecture Operations management, Process management, Supply chain, Scope of operations management, Decision making