When you finish this chapter, you should be able to: Explain what scheduling involves and the importance of good scheduling, compare product and service scheduling hierarchies, describe scheduling needs in high-volume systems,...

 15 p stu 19/06/2023 26 0 Download

Chapter 17 deals with some behavioural and implementation aspects besides introducing the basic concepts of project management. Projects typically bring together people with diverse knowledge and skills, most of whom remain associated with the project for less than its full life.

 15 p stu 19/06/2023 20 0 Download

Chapter 18 deals with waiting lines which commonly occur in all service systems. Management of queues is governed by a theory what has come to be known as 'queuing theory'. Queuing theory is directly applicable to a wide range of service operations, including call centers, banks, post offices, restaurants, theme parks, telecommunications systems, and traffic management.

 15 p stu 19/06/2023 23 0 Download

Chapter 15 deals with all important aspects of the subject including need and elements of supply chain management, bullwhip effect, global supply chain, role of outsourcing, logistics and reverse logistics, purchasing and SCM, infrastructure and SCM, etc.

 15 p stu 19/06/2023 19 0 Download

Chapter 9 covers evolution of quality management, the dimensions of product and service quality, philosophies of several quality "gurus", quality awards and quality certification, total quality management, and quality tools. Successful management of quality requires that managers have insights on various aspects of quality.

 15 p stu 19/06/2023 22 0 Download

In fact, forecasts are basic inputs for many kinds of decisions in business organizations. Consequently, it is important for all managers to be able to understand and use forecasts. Although forecasts are typically developed by the marketing function, the operations function is often called on to assist in forecast development. More important, though, is the reality that operations is a major user of forecasts. Chapter 3 provides important...

 15 p stu 19/06/2023 21 0 Download

Chapter 12 describes material requirements planning (MRP), manufacturing resources planning (MRP II) and enterprise resource planning (ERP). MRP is planning and scheduling technique used for batch production of assembled items.

 15 p stu 19/06/2023 28 0 Download

Chapter 13 entitled 'Inventory management' relates to the management and control of inventories, and scheduling, often key factors of operation management to achieve profit and/or cost objectives while satisfying customers. The basic issues are how to best manage resources to effectively match supply and demand.

 15 p stu 19/06/2023 25 0 Download

Chapter 14 deal with operation system in which materials are moved through the system and services are delivered with precise timing so that they are delivered at each step of the process just as they are needed - hence the name just-in-time.

 15 p stu 19/06/2023 24 0 Download

After studying this chapter you will be able to: Describe the type of problem that would lend itself to solution using linear programming, formulate a linear programming model from a description of a problem, solve simple linear programming problems using the graphical method.

 15 p stu 19/06/2023 35 0 Download

Bài giảng Quản trị quy trình kinh doanh: Chương 4 Cải tiến quy trình kinh doanh, cung cấp cho người học những kiến thức như: Khái niệm và tầm quan trọng của cải tiến quy trình kinh doanh; Các công cụ hỗ trợ cải tiến quy trình kinh doanh (Công cụ thống kê chất lượng, Lean, 6 Sigma); Quản trị sự thay đổi trong các quy trình kinh doanh. Mời các bạn cùng tham khảo!

 146 p stu 19/06/2023 22 0 Download

Bài giảng Quản trị quy trình kinh doanh: Chương 1 Tổng quan về quản trị quy trình kinh doanh, cung cấp cho người học những kiến thức như: Khái niệm về quy trình kinh doanh 1.2 Cấu phần của quy trình kinh doanh; Khái niệm và tầm quan trọng của quản trị quy trình kinh doanh;;Nguồn gốc và sự phát triển của quản trị quy trình kinh doanh; Chu trình quản trị quy...

 67 p stu 19/06/2023 12 0 Download